Where do you ship?
We ship to anywhere in Canada. International shipping (incld. shipping to the U.S.) is not available at the moment.

How much does shipping cost?
Shipping is free for all orders Canada-wide

When can I expect my order to arrive?
You can expect your order to arrive in 3-4 business days.

How can I track my order?
We will provide you with a tracking order number. Additionally, if you have any questions about your order, please email us at info@thebombayproject.com or chat with

Can I change the shipping address on an order I just placed?
Please email us at info@thebombayproject.com as quickly as possible, and we'll do our best to make the necessary changes to your order if we can. Please note that once an order has been placed it is not always possible for us to update your shipping information prior to shipment.

Can I make changes to an order I just placed?
Please email us at info@thebombayproject.com as quickly as possible, and we'll do our best to make the necessary changes to your order if we can.

My order was marked as delivered but I still haven't received it. What can I do?
Please email us at info@thebombayproject.com as quickly as possible. We will contact our shipper and refund you for your order. 

What is the policy for tax exemptions on purchases by First Nations and Aboriginal people?
Customers who qualify for a tax exemption on their purchase must file a claim directly to their government after their purchase is completed.